How Can We Help?

Do you have a question or a problem? You can email us at support at rimuhosting.com or submit a support ticket. We prefer the support ticket, since it lets us provide better, and timelier support to you. For example, we can route your request to the best person, or escalate your ticket to someone else if say, the regular person is off duty.

Support Ticket

Ticket Type
Misc: Any question or request that does not fit into the categories below. # Service down/inaccessible!: With 24x7 page sysadmin option. # Sysadmin work Have us perform some work for you (install or configure software, set things up, troubleshoot a problem, etc). # Technical question/problem: Having a quick question for us? # Sales inquiries or service upgrades. # Billing-related. # SSL Certs: Have us purchase and install an SSL certificate for you. # Feedback: Have a comment or suggestion for us? #

Ticket Type

Misc: Any question or request that does not fit into the categories below. #
Service down/inaccessible!: With 24x7 page sysadmin option. #
Sysadmin work Have us perform some work for you (install or configure software, set things up, troubleshoot a problem, etc). #
Technical question/problem: Having a quick question for us? #
Sales inquiries or service upgrades. #
Billing-related. #
SSL Certs: Have us purchase and install an SSL certificate for you. #
Feedback: Have a comment or suggestion for us? #