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| Posted | Mon, 20 Apr 2026 14:22 PM UTC
Mon, 20 Apr 2026 10:22 AM EDT |
|---|---|
| Last Update | Tue, 21 Apr 2026 03:18 AM UTC (9 hours ago)
Mon, 20 Apr 2026 23:18 PM EDT |
| Status | Closed |
| Affected service | |
Tue, 21 Apr 2026 03:15 AM UTC: Networking seems stable and we beleive this issue is resolved. We will be working through a postmortem process with our provider. If there are any questions regarding this outage please open a support ticket or email us at support@rimuhosting.com Tue, 21 Apr 2026 02:42 AM UTC: The networking issue has been resolved, and we beleive all connectivity restored. Tue, 21 Apr 2026 02:06 AM UTC: Remote hands resolved a fan issue and the server has started normally. We are still seeing a localised network issue. Additional investigation has been requested from the datacenter team. Mon, 20 Apr 2026 22:28 PM UTC: Remote hands have reported the server has a hardware issue. A further update is expected soon Mon, 20 Apr 2026 20:50 PM UTC: Remote hands are actively working on a resolution 15:00 UTC - We have been seeking further information from the data center. We have not received an indication of a resolution time. We will update this ticket again at 20:00, or earlier if new information comes to hand. 2:25pm utc - there's a routing issue and the data center is currently investigating. host1464.rimuhosting.com is not responding normally. We are investigating. # | |
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